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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service.
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The coloration scheme is predominantly in blue shades of the palette contrasted by many neon – lit buttons and colorful features which provide for an eye – pleasing experience. Caspero Casino holds a license to conduct online operations issued by the reputable licensing body of Anjouan. When that’s out of the way, you’ll have the chance to share your experiences with other gamblers using our site. Should there be a lack of comments right now, feel free to test out the casino yourself. Find opinions from genuine users just below this review.
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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. We are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses. You are going to get additional bits regarding the online casino in the table just below and all the other pieces of this Caspero review for players. By emphasizing psychological health and offering multiple gaming options, the casino creates an fun environment where players can prosper. Caspero Casino features a lively array of gaming options that address to various player tastes, improving the overall experience. Additionally, casinos like Caspero emphasize player protection, enacting tools such as deposit limits and self-exclusion options.
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Considering its size, this casino has a very high sum of disputed winnings in complaints from players. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. When you register and make your first deposit, you’ll receive a 100% bonus up to €500 plus 200 free spins on selected slots. In this section players will be able to place their bets on almost all of the popular events from around the world in sports such as Football, Basketball, Tennis, Cricket, Formula 1 and MMA, to name a few.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. When reviewing online casinos, we collect information about their customer support and language options. Our commitment to player safety means we only feature licensed casinos, ensuring only the safest gaming environment. This online gambling site delivers the maximum experience of playing with real life cash. Stolen data or exposed gambling deposits are actual threats that visitors deal with when playing on unregulated or totally outlawed internet casinos. We at Mr Gamble provide an extensive recap of the various promo campaigns for online slots players.
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Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming. However, there is currently no User feedback score for this casino. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
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In our review of Caspero Casino, we have looked closely into the Terms and Conditions of Caspero Casino and reviewed them. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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The banking options provided by Caspero Casino are safe. Our rating algorithm for responsible gaming safety is founded on seven principles. The Comoro Islands licencing situation means data protection, fair games, and encrypted payment methods.
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Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
It’s the same case for situations where you aren’t entirely assured of the terms and conditions surrounding a particular bonus campaign. Reaching customer support is in all instances a solid idea if you encounter any issues. You can speak with the client support service team at or through the site contact form. If you’re unsure, you always have the option to get in touch with support desk just in order to affirm what the particular problem is. An additional source of hindrance might be that you are trying to withdraw a significant deal of money.