Plaza Royal is an online casino that has been gaining attention in recent years due to its wide range of games, generous bonuses, and user-friendly interface. In this review, we will take a closer look at what this brand has to offer, from the registration process to the game selection, payment methods, customer support, and more.
Brand Overview
Plaza Royal is owned by Divena Limited, a company registered in Curacao. This casino operates under a license issued by the government of Curacao, https://plazaroyalcasino.top/ which ensures that it adheres to strict regulations and standards for fairness and security. Plaza Royal has been active on the market since 2020 and has quickly become a popular destination for players worldwide.
Registration Process
Signing up at Plaza Royal is relatively straightforward. The process begins with filling out an online form, providing basic information such as name, email address, password, and date of birth. Players must also agree to the terms and conditions of the casino before proceeding. Once the registration form is submitted, players will receive a confirmation email with instructions on how to complete their profile.
To activate the account and unlock access to all features, players must undergo the Know Your Customer (KYC) verification process. This involves uploading documents such as ID, proof of address, and sometimes utility bills or bank statements. The casino’s customer support team may request additional documentation if necessary.
Account Features
Once an account is verified, players can enjoy a range of features designed to enhance their gaming experience. These include:
- A personal account manager who provides dedicated assistance
- Customizable bonuses tailored to individual preferences and spending habits
- Access to exclusive tournaments and promotions
- Exclusive VIP programs with increased deposit limits, personalized support, and enhanced rewards
Players can also manage their profile settings, including changing passwords, updating contact information, and disabling notifications.
Bonuses
Plaza Royal offers a generous welcome bonus package for new players. This includes:
- A 100% match up to €500 on the first deposit
- Additional free spins with specific games or providers
- Exclusive bonuses for recurring deposits
Existing customers can also enjoy regular promotions, tournaments, and seasonal events with increased rewards and unique perks.
Payments and Withdrawals
Plaza Royal supports a range of payment methods, including credit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), and cryptocurrencies like Bitcoin. Deposits are processed instantly, while withdrawals may take up to 48 hours depending on the chosen method. Players must verify their account before requesting a payout.
Minimum deposit limits vary between payment methods:
- Credit cards: €20
- E-wallets: €10
- Cryptocurrencies: no limit
Withdrawal fees and any associated costs will be charged by the casino or payment provider, respectively.
Game Categories
Plaza Royal offers over 1,500 games from top providers like NetEnt, Microgaming, Play’n GO, and Quickspin. Players can browse through various categories:
- Slots: classic slots, video slots, fruit machines
- Table Games: roulette, blackjack, baccarat, poker variants
- Live Dealer: live casinos with human dealers for a more immersive experience
- Video Poker
Some notable titles available at Plaza Royal include Book of Dead, Gonzo’s Quest, Starburst, and Mega Moolah.
Software Providers
Plaza Royal collaborates with leading game developers to ensure an extensive library of games. The following software providers are featured:
- NetEnt (Starburst, Gonzo’s Quest)
- Microgaming (Mega Moolah, Immortal Romance)
- Play’n GO (Book of Dead, Fire Joker)
- Quickspin (Spirix, Goldilocks and the Wild Bears)
Mobile Version
Plaza Royal has a mobile-optimized website that adapts seamlessly to smaller screens. Players can access their favorite games, manage accounts, and interact with customer support from any location.
To facilitate smooth navigation on mobile devices, the casino employs:
- A responsive design framework for flexible layouts
- Accelerated page loading for reduced latency
While there is no dedicated app available at this time, the casino plans to launch one in the near future.
Security and License
Plaza Royal operates under a license issued by the government of Curacao. This regulatory framework ensures that:
- Games are tested for fairness and randomness
- Financial transactions adhere to industry standards (anti-money laundering regulations)
- Player data is stored securely and processed according to privacy policies
To guarantee a secure gaming environment, Plaza Royal employs:
- SSL encryption protocols to protect player communications with the casino
- Regular software updates and security patches from game developers
- A comprehensive anti-cheating system for preventing unfair advantage
Customer Support
Plaza Royal provides multiple channels for customer support:
- Live Chat: available 24/7 in multiple languages (English, German, French)
- Email Support: standard response times vary between a few hours to several days depending on the issue complexity
- Phone Support: international phone numbers catered for specific markets and regions
The casino also offers an extensive knowledge base with FAQs, game rules, and betting limits.
User Experience
Plaza Royal’s user interface is clean and intuitive. Players can easily navigate through various sections of the website using clear headings and concise menu items:
- Promotions
- Casino Games
- Live Dealer
- Payment Options
The search bar enables quick access to specific games by title or provider name.
Game thumbnails display detailed information, including payouts, volatility ratings, and recommended stakes. The casino also displays essential metrics like return-to-player rates (RTP) for slot machines.
Performance
Plaza Royal offers seamless performance across various devices:
- Fast page loading times of under 2 seconds
- Smooth animation and graphics rendering during gameplay
This is achieved through:
- Cloud-based infrastructure allowing for flexible scalability and optimization
- Advanced caching techniques to minimize latency
Overall, Plaza Royal provides an engaging gaming experience that encourages repeat visits due to its diverse game selection, generous promotions, and robust player protection measures.
Performance and Server Location
Plaza Royal hosts games on cloud servers strategically located across the globe. This set-up enables optimized server proximity for players, reducing latency times during gameplay:
- Europe: Amsterdam (NL), Berlin (DE)
- North America: New York (US), Toronto (CA)
- Asia Pacific: Singapore, Sydney
Player Protection Measures
Plaza Royal has implemented robust measures to prevent problem gaming:
- Set deposit limits or enable self-exclusion
- Offer voluntary exclusion for a minimum period of 6 months
- Provide links to independent counseling and support services
To minimize the risk of underage access, players can also limit their deposits based on age groups (18-21, 22+, etc.).